Effective Date: 11/04/2025

Thank you for visiting mvialva.com, the official website of M.Vialva Premium Services, a sole trader web design agency based in Trinidad & Tobago. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

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1. Information We Collect

We collect personal and non-personal information in the following ways:

a. Information You Provide Voluntarily

• Name, email address, phone number, and business details via contact forms or consultation requests.
• Information you share when you communicate with us via email or other channels.

b. Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site
• Referring website

This data is collected through cookies and analytics tools to help us improve user experience.

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2. How We Use Your Information

We may use your information to:

• Respond to inquiries or provide services you request
• Schedule consultations or provide quotes
• Improve website functionality and performance
• Send occasional updates or promotional content (only with your consent)
• Comply with legal obligations

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3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Trusted service providers assisting in website operations (e.g., hosting, email delivery)
• Legal authorities if required by law or to protect our legal rights

All third parties are required to maintain the confidentiality of your information.

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4. Cookies & Analytics

Our website uses cookies and third-party analytics (such as Google Analytics) to collect data on user behavior. You can control cookies through your browser settings or opt-out of analytics tracking by adjusting your preferences or using browser add-ons.

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5. Data Storage and Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Request correction of incorrect or outdated data
• Withdraw consent to marketing communications at any time
• Request deletion of your personal information (where legally permissible)

To exercise these rights, please contact us at info@mvialva.com.

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7. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the site after changes indicates acceptance of the updated policy.

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9. Contact Us

For any questions or concerns about this Privacy Policy or how your data is handled, please contact:

M.Vialva Premium Services
Email: info@mvialva.com
Location: Trinidad and Tobago
Website: www.mvialva.com

Effective Date: 19/02/2025

Welcome to M.Vialva Premium Services. These Terms and Conditions govern your use of our services, website, and any associated agreements. By engaging with us, you agree to comply with the following terms.

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1. Definitions

• "Company" refers to M.Vialva Premium Services.
• "Client" refers to any individual, company, or entity engaging our services.
• "Services" refers to web design, development, and related services provided by the Company.

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2. Services Provided

The Company provides:

• Custom website design and development.
• Website maintenance and updates.
• Digital solutions such as search engine optimization (SEO) and content creation.
• Detailed service offerings will be outlined in the individual client agreement or proposal.

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3. Client Responsibilities

• The Client must provide all required content, images, and project details within the agreed timeline.
• The Client is responsible for ensuring all submitted content is original or properly licensed.
• The Client must communicate feedback promptly to avoid project delays.

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4. Payment Terms

• A deposit of 50% is required to begin work.
• The remaining balance is due upon project completion or as agreed in the contract.
• Payments are non-refundable unless explicitly stated otherwise.
• Late payments may incur interest of [percentage]% per [time period].

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5. Intellectual Property

• Upon full payment, ownership of the completed website and associated assets will be transferred to the Client.
• The Company retains the right to showcase the project in its portfolio and marketing materials.
• Proprietary tools or code developed by the Company remain its intellectual property unless otherwise agreed.

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6. Revisions and Changes

• The Company provides up to [number] rounds of revisions as part of the agreed project fee.
• Additional revisions or changes outside the project scope will incur additional fees.

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7. Project Timelines

• The Company will make every effort to complete the project within the agreed timeline.
• Delays caused by the Client (e.g., late submission of content) may result in a revised timeline.

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8. Warranty and Support

• The Company offers [duration] of technical support after project completion.
• Issues caused by third-party interference, hosting providers, or Client actions are not covered under the warranty.

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9. Limitation of Liability

• The Company is not liable for any damages resulting from website downtime, third-party software, or unforeseen technical issues.
• The Client agrees to indemnify the Company against any legal claims related to content provided by the Client.

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10. Termination

• Either party may terminate the agreement with [number] days' written notice.
• In the event of termination, the Client will pay for all completed work up to the termination date.

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11. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the project unless otherwise authorized.

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12. Governing Law

These Terms and Conditions shall be governed by the laws of Trinidad & Tobago. Any disputes shall be resolved in the courts of Trinidad & Tobago.

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13. Amendments

The Company reserves the right to update these Terms and Conditions. Clients will be notified of significant changes.

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14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

M.Vialva Premium Services 1868 309-9367